Open hearings: Financial Services Ombudsman
By virtue of the Financial Services and Markets Act 2000, section 225 the Financial Ombudsman Service provides a service "under which … disputes may be resolved quickly and with minimum formality". This justifies holding a public oral hearing only when that is necessary fairly to determine the dispute in question.
Heather Moor & Edgecomb Ltd, R (on the application of) v Financial Ombudsman Service & Anor  EWCA Civ 642.
4th Edition » | Chapter 17